Welcome to ThePaperMafia.com (“Website”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our site, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Eligibility

By using this site, you confirm that:

  • You are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
  • You have the legal capacity to enter into a binding agreement.

2. Account Registration

You may be required to create an account to access certain features or place orders.
You agree to:

  • Provide accurate and complete information.
  • Keep your login credentials confidential.
  • Be responsible for all activities under your account.

We reserve the right to suspend or terminate accounts that violate our Terms.

3. Products and Services

We sell custom-designed stationery, gifts, art prints, and other creative products.
We reserve the right to:

  • Change or discontinue any product at any time.
  • Limit quantities available for sale.
  • Refuse any order you place with us.

All product images are for illustration only. Colors may vary due to screen settings.

4. Pricing and Payment

  • All prices are listed in [INR/USD] and are inclusive/exclusive of applicable taxes (specify).
  • We accept payments via [list methods – e.g., credit/debit cards, UPI, PayPal, Razorpay, etc.].
  • Payment must be completed before your order is processed.
  • In case of a pricing error, we reserve the right to cancel your order and refund any amount paid.

5. Shipping and Delivery

  • We ship across [India / International – specify].
  • Estimated delivery times are provided at checkout but may vary based on location and courier delays.
  • Shipping fees, if any, will be displayed during checkout.
  • Risk of loss and title for items passes to you upon delivery to the carrier.

6. Returns, Refunds & Cancellations

  • Returns or exchanges are accepted only under certain conditions (e.g., damaged product, wrong item sent).
  • Custom or personalized items are non-returnable and non-refundable.
  • Cancellations must be requested within [X hours] of placing the order. Once shipped, cancellations are not accepted.
  • For full details, refer to our Refund & Return Policy [link if available].

7. User Conduct

You agree not to:

  • Use the website for unlawful or prohibited activities.
  • Violate intellectual property or proprietary rights.
  • Upload or transmit harmful code, spam, or malicious content.
  • Use automated systems (e.g., bots) to access the site.

8. Intellectual Property

All content on this site—including images, designs, logos, artwork, product descriptions, and written material—is the property of The Paper Mafia or its licensors and is protected under applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of this site or our products.
  • Our total liability for any claim arising from these Terms or your use of our services is limited to the amount paid by you to us in the past [30] days.

10. Indemnification

You agree to indemnify, defend, and hold harmless The Paper Mafia, its owners, directors, employees, and affiliates from any claims, damages, or losses arising from your use of the site, your violation of these Terms, or your infringement of any rights of a third party.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third-party sites.

12. Termination

We may terminate or suspend your access to the site or your account at any time, without notice or liability, for conduct that violates these Terms or is otherwise harmful to our interests.

13. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of [India / your jurisdiction], without regard to conflict of law principles.
Any disputes will be subject to the exclusive jurisdiction of the courts of [City, State].

14. Amendments to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website. Continued use of the site after changes implies acceptance of the updated Terms.

15. Contact Us

If you have any questions about these Terms, please contact us at:

The Paper Mafia
Email: info@thepapermafia.com / saikat@thepapermafia.com
Phone: +91‑8076214888 / +91-9650477427